Q. How can Apartments Today Inc deliver a truly free move?
A. As licensed apartment locators in Texas, we are paid a commission for new tenants we bring to quality apartment communities. We use part of that commission to either provide your free move or give you up to $50.
Q. How do I qualify for the free move?
A. Let Apartments Today Inc. help you find your apartment. Then list Apartments Today Inc as your apartment locator on your visit guest card, lease application and lease. You must list Apartments Today Inc. and only Apartments Today Inc. as your apartment locator or referral service when you first visit the apartments and again on the lease application.
Q. Can Apartments Today Inc.com move me within the same property?
A. No, this is considered an on-site transfer, unless the apartment community agrees to pay for your move/referral. If you already live in the apartment, then, Apartments Today Inc.com could not have referred you.
Q. How do I schedule my move once my lease application has been approved?
A. Call your Apartments Today Inc. locator or visit http://www.Apartments Today Inc.com, and fill-out the form.
Q. Can I get moved from a storage unit (house, etc.)?
A. Yes, if you qualify for the free move, Apartments Today Inc.com can move you from any location including storage, house, apartment, etc. (local move service areas and other restrictions apply).
Q. What is considered a 'one man' box?
A. A “one man” box can be handled by one person and is less than 50 pounds. It can be picked up and carried up and down the stairs to and from the moving truck by one person. (Apartments Today Inc.com reserves the right to refuse to move items that are deemed unsafe to move).
Q. How much notice does Apartments Today Inc. need on move requests?
A. Apartments Today Inc. requests a 2-week notice on move requests. Apartments Today Inc. cannot guarantee any move requests (usually with less than 72 hours notice) and with prior approval.
Q. When will my move date and time be confirmed?
A. With our online move scheduling process, move dates and times are scheduled based on availability at the time of scheduling a request. Moves are confirmed when we receive a verification of lease from the apartment community. A moving manager may contact you prior to us receiving a verification of referral; this does not automatically mean your move is approved.
Q When moving from different locations do my room and I both get a free move?
A. Apartments Today Inc.com only allows 1 Free move or cash voucher per apartment unit leased. There is only one free pickup location. Additional charges that apply include the extra pickup location ($30) and mileage.
Q. Is there an extra charge for 3rd floor to 3rd floor moves?
A. There is only a charge for 3rd floor and above moves on our competitive Offer. Floor charges are not included in the Original or Hourly Free Move offers.
Q. How do I let the movers know about extra items not previously listed'?
A. Include specific items not listed in the online inventory in the “Additional Items” section at the end of the inventory page. A moving manager will quote pricing and add these items to your inventory.
Q. Does Apartments Today Inc.com provide boxes?
A. Apartments Today Inc.com offers boxes for sale
Q. If I have extra items what forms of payment do you accept and when do I pay?
A. The Moving Company accepts cash and requires a credit card to be on file prior to the move. Payment is expected before the unloading of your belongings.
If you have any other questions, feel free to Contact Us